Your privacy matters to us. This policy explains what we collect, how we use it, who we share it with, and your rights. By using our site or services, you agree to it.
Information we collect
- Personal information: name, email, phone, billing address when you enquire, register, or book.
- Travel preferences: destinations, dates, group size, to customise your trip.
- Payment information: card details handled through secure third-party gateways (we do not store full card numbers).
- Device information: IP address, browser, operating system, cookies, to analyse site performance.
How we use it
- To process bookings, customise itineraries, and send confirmations.
- To answer queries, complaints, and feedback.
- To share offers and new packages, only with your consent.
- To analyse behaviour and improve the site.
Data security
We protect data with encryption in transit, PCI-compliant payment gateways, and access limited to authorised personnel.
Your rights
- Access and update your information at any time.
- Opt out of marketing via the unsubscribe link.
- Request deletion of your data by contacting us.
International travellers
Because we serve EU/UK and other overseas travellers, this policy also needs to state the lawful basis for processing, retention periods, international-transfer safeguards, and the right to complain to a supervisory authority (GDPR), and to appoint a grievance officer under India’s DPDP Act 2023.
Retention periods and the grievance / data-protection officer’s name and contact are still to be supplied.
Children’s privacy
Our services are not intended for anyone under 18, and we do not knowingly collect data from minors.
Updates and contact
We may update this policy and will post the revised date here. Contact Experience My India at info@experiencemyindia.com or +91 73022 65809, 56/32, Sandesh Tower, C Block, Sector 62, Noida, Delhi NCR.
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